Here we provide you with a list of our Customers most frequently asked questions.
No. For safety and traceability reasons e-change.ch only works with electronic transfers. We do not accept cash and do not pay in cash.
The most updated market rate with no additional commission.
Our team is composed of staff with extensive experience in the financial sector and in the forex trading. We rely on the interbank liquidity market to provide the best possible currency exchange conditions.
Try out our service if you wish to save money on each currency exchange!
Yes, you must have two bank accounts, one denominated in CHF, and another one denominated in EUR.
!!! WARNING !!!
No third parties payments are allowed!
The sender and the beneficiary of the money must be the same person.
Usually 2 or 3 days. The timing of any operation may vary depending also on your bank. <br> e-change.ch will send you the money changed into the desired currency on the exact same date as the receipt of your funds.
Third-parties payments are strictly forbidden. We do not carry out money transfer services.
!!! WARNING !!!
No third-parties payments are allowed.
The sender and the beneficiary of the money must be the same person.
No, you can not. We do not execute third-parties payments, nor we carry out money-transfer services.
!!! WARNING !!!
No third-parties payments are allowed.
The sender and the beneficiary of the money must be the same person.
No. We will exchange your money at the rate you fixed in our homepage.
e-change.ch will send you the money, in the desired currency, to the bank account you indicated us without applying any commission for the transfer.
Warning: – The cost to send money to e-change.ch from your bank is levied by the client;
– We will change only the money that will be actually credited to e-change.ch;
– Your bank may charge fees for receiving/sending wire transfers. Check the conditions applied by your bank.
The minimum amount you can exchange through e-change.ch is 100 Swiss Francs or Euro.
Due to regulatory provisions, the temporary maximum change limit is 5’000 Swiss Francs or equivalent.
For transactions whose amount is greater or equal to 5’000 CHF we are requested by the law to personally identify you. Please, contact us by mail or phone to set an appointment at our office in Chiasso.
Yes. The exchange service is provided by the company ELP SA. ELP SA is a Swiss financial company based in Chiasso. Our team is composed of staff with extensive experience in the financial sector and in trading currencies (Forex). The exchange service we provide relies on world leading banks and financial intermediaries.
Yes. ELP SA is a Swiss financial company based in Chiasso. The company operates under the provisions of the Swiss law, in particular under the LFid law on the exercise of fiduciary professions (1st december 2009). ELP SA is also affiliated to SRO PolyReg, a self-regulatory organization (SRO). PolyReg is recognised by the Swiss Federal Money Laundering Control Authority.
Yes. ELP SA is a Swiss financial company based in Chiasso. The company operates under the provisions of the Swiss law, in particular under the LFid law on the exercise of fiduciary professions (1st december 2009). ELP SA is also affiliated to SRO PolyReg, a self-regulatory organization (SRO). PolyReg is recognised by the Swiss Federal Money Laundering Control Authority.
Below you can find examples, from our experience, of average charges applied by currency exchange services; charges for a 1’000 CHF against EUR: – at the international airports: 70 CHF
– at prestigious bank: 20 CHF
– at currency exchange shops “shack on the street”: 10 CHF
– with e-change.ch: 5 CHF
Check our rates with what is offered by your usual currency exchange provider!
The e-change.ch service employs professionals well experienced in the financial services sector as in currencies trading (Forex.) We adopt the interbank currency exchange rate in order to provide clients with the best available exchange rate conditions. On our behalf, we do not charge any additional cost nor fee. We highly recommend you check with your bank for tariffs and charges applied to wire transfers.
Try our service. You will notice right away the convenience and savings!
Still you have questions? Contact us for any information or clarification.
Tel: +41 (0) 91 606 12 29
WhatsApp: +41 (0) 79 79 09 519
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